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Business Administration 2018 — CSS Past Paper

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FEDERAL PUBLIC SERVICE COMMISSION

COMPETITIVE EXAMINATION-2018 FOR RECRUITMENT TO POSTS IN BS-17
UNDER THE FEDERAL GOVERNMENT

Business Administration

TIME ALLOWED: THREE HOURS
PART-I(MCQS): MAXIMUM 30 MINUTES
PART-I (MCQS) MAXIMUM MARKS = 20
PART-II MAXIMUM MARKS = 80

NOTE:

  • (i) Part-II is to be attempted on the separate Answer Book.
  • (ii) Attempt ONLY FOUR questions from PART-II. ALL questions carry EQUAL marks.
  • (iii) All the parts (if any) of each Question must be attempted at one place instead of at different places.
  • (iv) Candidate must write Q. No. in the Answer Book in accordance with Q. No. in the Q.Paper.
  • (v) No Page/Space be left blank between the answers. All the blank pages of Answer Book must be crossed.
  • (vi) Extra attempt of any question or any part of the attempted question will not be considered.

PART-II

Q. No. 2.
Daud Tools, a manufacturer of lathe tools, is currently selling a product for $10 per unit. Sales (all on credit) for last year were 60,000 units. The variable cost per unit is $6. The firm’s total fixed costs are $120,000.
The firm is currently contemplating a relaxation of credit standards that is expected to result in the following; a 5% increase in unit sales to 63,000 units; an increase in average collection period from 30 days (the current level) to 45 days; an increase in bad debt expenses from 1% of sales (current level) to 2%. The firm determines that its cost of tying up funds in receivables is 15% before taxes.
Question: Determine whether it would be profitable for Daud Tools to relax its credit standards. To arrive at your decision, show the calculation of;
(a) Additional profit contribution from sales
(b) Cost of marginal investment in account receivables
(c) Cost of marginal investment in bad debts
(20)

Business Administration Question No 3 - CSS 2018 Paper
Business Administration Question No 3 – CSS 2018 Paper

Q. No. 4.
Identify the major drivers of supply chain performance. Discuss the role each driver plays in creating strategic fit between supply chain strategy and the competitive strategy. Define the key metrics that track the performance of the supply chain in terms of each driver.
(20)

Q. No. 5.
Brand positioning is the act of establishing a distinctive image of a product or offering in the minds of customers. How do marketers analyse competition and differentiate their products for successful positioning?
(20)

Q. No. 6.
How do consumers process and evaluate prices? What is the 5-step process of setting the initial price for products or services? When and how should a company initiate a price change, i.e. introduce a price cut or price increase?
(20)

Q. No. 7.
Organizational structures are designed in two major forms; traditional and boundaryless organizations. Discuss their different types, characteristics as well as their relative advantages and disadvantages, in comparison to each other.
(20)

Q. No. 8.
What is Training Needs Analysis (TNA), why is it important to conduct it, and what should it evaluate? What are the types of training methods and which training method should be employed for each type of training needs?
(20)

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